FAQs

Frequently Asked Questions


  • Our fabrics are independently tensile tested; the aerial silks resists more than 950 kg of static load and the swing fabric resists 1,100 kg of static load, both materials having good elastic behavior to absorb impacts and to be safe.
In Europe there are no approvals available for textile material, such as those for climbing equipment or for working at heights. Other manufacturers use the terms "certified fabrics" or "approved fabrics" which are, however, incorrect. In the best case scenario, in Europe fabrics can be tested by an independent studio.
  • Desde Barcelona, España, por courier con seguimiento. Si vives cerca puedes pasar a recogerlo por nuestro taller, pero contáctanos antes de realizar el pedido, porque los hacemos en el dia.
 
These are the estimated times, what normally takes for packages to arrive. On particular occasions, a package may take longer, so do not hesitate to contact us if you have an urgent order. The cost of the shipping is for the whole order, so if  you make a bigger order, the shipping would not increase.  so it works as a way to create a discount. (the shipping cost it will be higher for us but not for you)
  • España Peninsular:6,50€  1 to 2 working days
  • España Baleares: 6,50€ 2 to 4 working days
  • España: Las Palmas, Santa Cruz de Tenerife: 27,50€  3 to 7 working days (It requires ID document number Dni, cif ,nif, VAT or other identification number for the invoice)
  • France, Germany, Italy: 14,90€ 2 to 4  working days
  • Portugal 8.90€, 2 to 4  working days
  • United Kingdom(UK) and Bosnia and Herzegovina: 39,50€ 2 to 8 working days (It requires ID document number Dni, cif ,nif, VAT or other identification number for the invoice) be aware that customs may charge extra cost before delivery.
  • Andorra: 19,50€ 2 to 6  working days  (It requires ID document number Dni, cif ,nif, VAT or other identification number for the invoice)
  • Austria, Belgium, Luxembourg, Netherlands, Ireland, Rumania, Sweden, Denmark, Czech Republic, Estonia, Latvia, Greece, Poland, Lithuania, Slovakia: 19,50€ 4 to 7 working days
  •  Finland, Malta, Cyprus, Bulgaria, Hungary,  29,50€: 4 to 7 working days (It requires ID document number Dni, cif ,nif, VAT or other identification number for the invoice)
  • Norway, North Macedonia, Montenegro 29,50€ 4 to 7 working days (It requires ID document number Dni, cif ,nif, VAT or other identification number for the invoice)
  • Croatia: 24,50 4 a 8 working days
  • Switzerland: 44,90 (4 to 8 working days)(requires document ID Number for the invoice)
  • Omán, Belarus, Serbia, Turkey, Japan, Turkey, United States (US), Australia: 4 to 8 working days (requires document ID Number for the invoice)
  • Other countries (write to us, is very likely that we can dispatch to your country) For orders outside UE a document number is needed for the customs.
  If the order is made before 10 am is possible to send it during the same day, but thats depend also in how busy we are, so if you need you order for a present or with urgency just lets us know. other ways the manipulation time is between 1 and 2 working days before being dispatched. The shipping time that we have put above are the real average (in our experience), whatever in very rare occasions are issues with the transport company and the box take longer to arrive, unfortunately we can not be responsible for this delays, but we are guaranty that the product will arrive and we really work hard in try to solve any shipping issue. Some times the product go out of stock before is shown on the web, normally that will take us just few days to have back in stock, so again, if you need your order with urgency don't hesitate in contact us.      
Nuestras telas son testeadas independientemente a tracción; la tela para acrobacia aérea resiste más de 950 kg de carga estática y la tela de columpio resiste 1100 kg de carga estática, teniendo ambos materiales un buen comportamiento elástico para absorber los impactos y para ser seguras. En Europa no existen homologaciones disponibles para material textil, como las existentes para el material de escalada o para el trabajo en alturas. Otros fabricantes utilizan los términos "telas certificadas" o "telas homologadas" que son, sin embargo, incorrectos. En el mejor de los casos, en Europa las telas pueden ser testeadas por un estudio independiente.
These are the estimated times, what normally takes for packages to arrive. On particular occasions, a package may take longer, so do not hesitate to contact us if you have an urgent order. The cost of the shipping is for the whole order, so if  you make a bigger order, the shipping would not increase.  so it works as a way to create a discount. (the shipping cost it will be higher for us but not for you)
  • España Peninsular:6,50€  1 to 2 working days
  • España Baleares: 6,50€ 2 to 4 working days
  • España: Las Palmas, Santa Cruz de Tenerife: 21€  3 to 7 working days (It requires ID document number Dni, cif ,nif, VAT or other identification number for the invoice)
  • France, Germany, Italy: 14,90€ 2 to 4  working days
  • Portugal 8.90€, 2 to 4  working days
  • United Kingdom(UK) and Bosnia and Herzegovina: 39,50€ 2 to 8 working days (It requires ID document number Dni, cif ,nif, VAT or other identification number for the invoice) be aware that customs may charge extra cost before delivery.
  • Andorra: 19,50€ 2 to 6  working days  (It requires ID document number Dni, cif ,nif, VAT or other identification number for the invoice)
  • Austria, Belgium, Luxembourg, Netherlands, Ireland, Rumania, Sweden, Denmark, Czech Republic, Estonia, Latvia, Greece, Poland, Lithuania : 19,50€ 4 to 7 working days
  •  Finland, Cyprus, Bulgaria, Hungary,  29,50€: 4 to 7 working days
  • Malta: 39,50€  4 to 7 working days
  • Norway, North Macedonia, Montenegro 29,50€ 4 to 7 working days (It requires ID document number Dni, cif ,nif, VAT or other identification number for the invoice)
  • Croatia, Slovakia: 24,50 4 a 7 working days
  • Switzerland: 44,90 (4 to 8 working days)(requires document ID Number for the invoice)
  • Omán, Belarus, Serbia, Turkey, Japan, Turkey, United States (US), Australia: 4 to 8 working days (requires document ID Number for the invoice)
  • Other countries (write to us, is very likely that we can dispatch to your country) For orders outside UE a document number is needed for the customs.
  If the order is made before 10 am is possible to send it during the same day, but thats depend also in how busy we are, so if you need you order for a present or with urgency just lets us know. other ways the manipulation time is between 1 and 2 working days before being dispatched. The shipping time that we have put above are the real average (in our experience), whatever in very rare occasions are issues with the transport company and the box take longer to arrive, unfortunately we can not be responsible for this delays, but we are guaranty that the product will arrive and we really work hard in try to solve any shipping issue. Some times the product go out of stock before is shown on the web, normally that will take us just few days to have back in stock, so again, if you need your order with urgency don't hesitate in contact us.
  • Wash the fabric for yoga swing and the aerial silks at low temperature; no more than 40 degrees Celsius, without a softener (the softener can change the fabrics elasticity) Dry it by spinning in the washing machine and then allow to dry naturally with the fabric as open as possible, it is quite fast if there is not much humidity, you can also use a dryer but that will shorten the life of the silk.
  • Don't put accessories in the washing machine like carabiners or other metal accessories; you can put the cords and sling.
  • Consider that the knots in fabrics and cords may become undone, if that the case we will be happy to help you.
  • Make sure all the knots and ropes are correctly placed before using the hammock again.
From Barcelona, Spain, by courier with tracking. If you live nearby you can pick it up at our workshop, but contact us before to place the order because we do them on the day.