- RETURN AND REFUND
the Ultrastatic Rope for rigging aerial silks and other aerial apparatus (aerial hoops, trapeze, etc). In addition, it has excellent handling characteristics so it is easy to make knots and is just right and safe. Is adequate for performance in training spaces (to change the silks in a faster way) and perfect to practice aerial silks outdoors in the most amazing places!
For what is useful this rope?
In case you need to hang it from structures that are too high to climb them, so you can simply throw the cord and then make a safe knot at the bottom.
How much cord should I buy?
Calculate that the rope is more than 2 times the length of the high of the place where you plan to hang it, so you have enough rope to make a good knot.
The fabric should be attached to a climbing eight.
the Ultrastatic Rope for rigging aerial silks is certified to EN 1891A and features exceptionally low stretch along with high static strength 40kn. All these characteristics make Ultrastatic also a great choice for work and rescue at great heights, use in rough environments of rescue and hoisting equipment, and for use as a rappelling aid.
- Ultrastatic rope features:
Diameter: 11 mm
Above average breaking strength (Min. breaking strength, free length [daN] 4.000 or 40 Kn)
Exceptionally low stretch (elongation 50 kg to 150 kg is 2%)
Excellent UV stability
Once you receive the package, open it carefully and check the condition of the material, as returns are not allowed once the item has been used even though there are defects that appear to be from the factory; Therefore, we recommend that the client review the material immediately after receiving it and before use.
It is VERY IMPORTANT to open the package with caution since it is possible to damage the fabric when opening it with a cutter or scissors, such cuts will not be considered factory defects and the money for the material or shipping will not be refunded. Therefore, the return of the material must include the packaging (bag or backpack) and the original shipping bag. Without these, we do not guarantee the return, exchange, or resending of the product in case of fabrics with cuts or similar failures due to incorrect opening.
If you change your mind, and do not want the product once the order has been placed and it has already been shipped, please contact us to arrange a collection or send the package by your own means, but we recommend not rejecting the package at the time of delivery . If at the time of delivery at home the recipient rejects the package, the money back is not guaranteed. And even in case of returning to origin, the return will be only partial since the courier company charges both the outbound and the return shipping.
We do our best to serve our customers the best that we can; We will refund the money if you return the items for any reason, but the return will only be the cost of the product, not the shipping, except for factory faults or errors in the order on our part.
However, the buyer should make sure that the items returned are in their original and unused conditions; If the return is arranged by the customer, and the items are damaged or lost, the buyer will be responsible for such damage or loss and we will not be able to refund them. For lost packages, the Buyer must file a claim with the shipping company to recover the cost of the damage or loss of the package. We recommend sending returns with tracking.
Shipping fees to return the items will be charged to the Buyer. The only case in which the shipping costs will be borne by the Seller is when the item is factory defective or an error on the part of Aerial Living.
The tones of the fabrics are the most accurate possible, however each tone can be seen slightly different depending on the device in which it is viewed and the level of brightness it has.
We recommend watching the videos where you can see the colors in more detail and if you have doubts about the tone you can consult us or watch them on a different device. We do not cover shipping costs in case of changes or returns due to tonal differences, although we are responsible for shipments if we have sent a different color than the order.